Terms and Conditions

 

 

Cam Graphic is the parent company of both Camdeco and Woodcard. Woodcard and Camdeco are website names and both fall within the Terms and Conditions of Cam Graphic and therefore these T&C's apply to website orders for all three websites.

Please note: We advise all customers in email correspondence to read the below terms and conditions prior to placing and order with Cam Graphic. Once an order is placed, you have signified your acceptance to be bound by the latest terms and conditions.

Cam Graphic reserves the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

All orders that you place with Cam Graphic will be subject to acceptance in accordance with these terms and conditions. 

Cancelling an order:
Should your decide to cancel an order once design work has been undertaken and design proofs exchanged, a part refund (to cover design work and time spent) will be issued at our own discretion but will always be fair. We uphold the right to cancel an order at any stage. 

Proof approval:
Design proofs are sent via email unless specifically requested otherwise, using the wording and layout agreed in your order - please note that you are responsible for checking layout, wording, spelling and grammar. If designs are approved/signed off with typos/errors and subsequently printed or engraved, Cam Graphic takes no responsibility. If replacements are required, they will be charged for in full. 

Design and proofing is timely and as such is factored into our pricing, we provide 2 free rounds of proof revisions (if required), before a charge of £15 per proof is incurred. 

Cam Graphic will always engrave/print as per the proof that is approved, unless Cam Graphic deviates from the approved proof, a refund or reprint will not be offered. 

Colour:
Note that colour on screen can differ from the produced colour and although colours are standardised you should try to see hard samples using the exact colour you require before signing the signs/stationery off for print. 

Samples:
Samples are sent as a means for the customer to see the quality of the products we offer only. Due to all the variables in design and wood, we cannot guarantee that your order will replicate a sample previously received, unless it is a hard copy of your order, sent prior to full order printing. We are also dependent on suppliers whose product lines can vary. 100% recycled materials will always have some degree of variation in production runs.

Timescales:
Once we have received your order information and payment in full, we aim to get your design proofs to you within five working days. Once approved, your finished signs/stationery/engraving will be delivered within agreed timescales. Every effort is made to get orders processed and produced as quickly as possible. Unfortunately, these timings may change due to circumstances beyond our control, but we will always keep you updated on your order. 

Cam Graphic has tried to ensure that information provided through this website is accurate; however it accepts no liability for any inaccuracies, errors or omissions in the site through technical or other reasons. 

We reserve the right at any time and without prior notice to make changes and corrections to the material on the site. 

All signs, graphic items, stationery, artwork and designs are the copyright of Cam Graphic. All rights reserved. They may not be reproduced in any form without the prior written permission of Cam Graphic. Any improper or illegal use of the stationery, artwork or designs will be pursued.

THANK YOU FOR TAKING THE TIME TO READ THESE TERMS.